PAYMENT DETAILS
What payment options do our payment gateway offer?
Our payment gateways offer the online payment options for most national and private banks operating in India. All Credit Card, Debit Card, and Net Banking transactions are processed over a secured and encrypted connection. Rest assured, your money is safe.
Can I pay by cash when my order is delivered?
Yes, we do undertake Cash on Delivery orders to most locations in India. Please note, then an additional handling charge of Rs 30-50 per order is applied.
Are there any hidden charges?
There are absolutely NO hidden charges for any of our products- what you see is what you pay.
What if my payment fails?
In case there is a failure in payment, please retry and keep the following things in mind:
- Please confirm if the information you’ve provided is correct i.e. account details, billing address and password (for Net Banking). And your internet connection wasn’t disrupted during the process.
- If your account has been debited even after a payment failure, it is normally rolled back to your bank account within 10 business days. For any further clarifications, you can e-mail us@ support@thefarziengineers.com
SHIPPING DETAILS
What are the shipping charges?
- If your payment is made via our our secure Netbanking/ Credit Card/ Debit Card payment gateways or in the case of Bank transfer and cheque payments, then shipping is free of cost within India.
- Net banking details -
- If COD (Cash On Delivery) is used to pay for the product, then an additional handling charge of Rs 30-50 per order is applied .
- If you live close by and wish to pick your merch directly then feel free to drop in at our Bangalore office- (https://www.google.com/maps?q=12.9494332,77.7018808&z=17&hl=en) (9:30am - 6pm, Monday - Friday)
How long will it take for my order to arrive?
Orders placed till 5PM are processed the same day and sent for delivery (expect for Sunday – which will be processed on following Monday). It usually gets delivered within 5-7 working days after being shipped. Delivery may take longer if shipping address in a COVID-19 affected or remote area. The delivery time may increase by a few days in case of unforeseen circumstances such as acts of God, alien invasion or inter-galactic peace disruption.
What if a product is currently out of stock in the size I want?
We usually restock as soon as possible. You can sign up to be notified when the product is restocked by leaving your email id with us.
Write to us at support@thefarziengineers.com if you have any questions.
What if I need an urgent delivery?
Please get in touch with us at support@thefarziengineers.com or +91 – 7204933885 and we will be happy to help you.
Do you ship internationally?
Not at the moment. We are vocal for local now!
PRODUCT AND SIZING INFO
What is the quality of fabric used?
- 100% Cotton
- Premium combed cotton
- Pre-Shrunk
- Bio–washed
Read more information here (https://thefarziengineers.com/pages/about-us)
What kind of printing is used?
We use high quality screen printing.
What sizes do you have?
Our sizes run from S to XL. Here is our size chart – make sure you compare it at the right scale to get the perfect fit.
Read more information here (https://thefarziengineers.com/pages/size-chart)
What are the washing instructions for easy handling, high quality Farzi Engineers’ Tees?
- Normal or machine Wash. Do not use hot water
- Do not iron the print.
- Do not bleach or tumble dry
DISCOUNTS & REFERRALS
Can I avail any Discounts?
Use Coupon code---MARZISEFARZI to get 10% additional discount on min purchase of Rs. 400. Coupon valid once per user. You can redeem these coupons by entering the coupon code on the checkout page before checking out.